Frequently Asked Questions

Measure your bust/chest, waist, and hip, then compare against the chart for your style. Garment measurements run slightly larger than body measurements to leave room for movement, since Shift-Tech™ fabric is built for a full range of motion during long shifts.

Between two sizes? Since Form Fit is cut closer to the body, size up if you prefer a more relaxed feel.

Yes — see the Returns & Exchanges section below for the full process. Note that custom-embroidered and made-to-order sets can't be exchanged for a different size, so confirm your size before adding personalization.

Every set is made with our Shift-Tech™ fabric, engineered specifically for long shifts:

Moisture control — wicks moisture away so you stay fresh and focused.
Freedom to move — four-way stretch that moves naturally with your body.
Lightweight comfort — soft, breathable, and comfortable through a full shift.
Built to last — reinforced construction that holds its shape, color, and performance wash after wash.

Machine wash on a gentle cycle, cold (30°C / 86°F). Do not bleach. Do not tumble dry — lay flat or line dry to protect the stretch fabric. Iron on low heat only if needed.

We ship within the United States. Once your order ships you'll receive a tracking email so you can follow it to your door. Made-to-order and embroidered pieces need a little extra time to be personalized before they ship — placing your order early is the best way to guarantee it arrives when you need it.

Unused, non-defective items can be returned or exchanged by mail within 30 days of delivery for a refund to your original payment method. A $5 restocking fee applies to most mailed returns. Made-to-order garments and items bought with an additional sale-on-sale discount are final sale and can't be returned or exchanged.

Log in to your account, go to Order History, open the order, and select Create Return or Exchange. You'll get a prepaid return label by email — pack the item, attach the label, and drop it off or schedule a pickup. Processing takes about 1–2 weeks, and refunds post to your original payment method 1–3 business days after that.

Yes. Group orders start at 10+ units and unlock bulk volume pricing plus custom branding — add your team's logo or name with embroidery for a consistent, professional look.

Submit the group order request form with your name, company, approximate quantity, and city, and we'll send a customized proposal — typically within 24 hours. You can also reach us directly at 645-224-4403 or info@shiftwear.com.

Yes — we stock dedicated collections for partner schools and programs (including CMVC, PCI, AMHEALTH, Faith Academy, and Orlando Medical Institute), each matching the exact uniform your institution requires. Browse your school's collection to shop approved scrubs, accessories, and essentials in one order before classes or clinical rotations begin.

Yes — that runs through the same Group Order program above. Submit a quote request with your program's name and approximate headcount, and we'll set up volume pricing and program-specific branding for your class.